Customer Service Contact Details:

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• Email: sales@jmautoworks.com

• Contact Form: 

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Return Policy and Process 

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• Return Policy: Our return policy allows customers to return unused items within a specified timeframe for a refund or exchange. To be eligible, items must be in their original condition and packaging. Customers are responsible for return shipping costs. Once we receive the returned item and verify its condition, we'll initiate the refund or exchange process. Certain restrictions may apply. Please contact our customer service team for more details

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• Return Process:

  1. Contact our customer service team to initiate the return process.

  2. Package the item securely and include the original receipt.

  3. Ship the item to the address provided by our customer service team.

  4. Once we receive the returned item and verify its condition, we'll initiate the refund process.

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Refund and Dispute Policy:

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• Refund Policy: Our refund policy ensures that customers receive a refund for eligible purchases within15 days of purchase. Refunds are issued to the original payment method and may take 7 days to process. Some conditions apply. Contact our customer service team for further assistance.

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• Dispute Policy: Our dispute resolution process ensures fair and timely resolution of any issues or conflicts that may arise. Customers can contact our customer service team to initiate the dispute resolution process. We will thoroughly investigate the matter, consider all relevant information provided, and work towards finding a satisfactory resolution for all parties involved. Transparency and communication are key throughout the process.

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Cancellation Policy:

• Cancellation Policy: "Our cancellation policy allows customers to cancel orders within 2 days of placing them. After this period, orders may be subject to processing and cannot be canceled. Please contact our customer service team promptly to request a cancellation. Refunds for canceled orders will be processed according to our refund policy.

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Legal or Export Restrictions:

• Legal Restrictions: As a business operating in California, we adhere to all relevant state laws and regulations. These may include consumer protection laws, privacy regulations such as the California Consumer Privacy Act (CCPA), and any other statutes or regulations applicable to our industry. Our operations are conducted in compliance with these legal requirements to ensure the protection and rights of our customers.

• Export Restrictions: As a business based in California, we comply with all applicable export control laws and regulations. These regulations may restrict the export of certain products or technologies to specific countries or individuals. We ensure that our products and technologies comply with these restrictions to prevent unauthorized exports and to comply with U.S. export control laws, including those administered by the U.S. Department of Commerce and the U.S. Department of State

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Transaction Currency:

• Currency:USD

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Security Capabilities and Policy for Transmission of Payment Card Details:

• Security Capabilities: We employ robust security measures to safeguard your information. These measures include encryption protocols to protect data transmission, firewalls to prevent unauthorized access to our systems, regular security audits to identify and address vulnerabilities, and restricted access to sensitive information only to authorized personnel. We also stay updated with the latest security best practices and industry standards to ensure the ongoing protection of your data

• Policy for Transmission of Payment Card Details: Our secure transmission procedures ensure that your personal and payment information is protected during transmission over the internet. We use industry-standard encryption protocols, such as Secure Sockets Layer (SSL) technology, to encrypt data transmitted between your browser and our servers. This encryption helps prevent unauthorized access to your information by encrypting it before transmission and decrypting it only upon arrival at our secure servers. Additionally, we regularly update and maintain our security measures to protect against emerging threats and vulnerabilities

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Consumer Data Privacy Policy:

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